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1. Information We Collect

We collect information that you provide directly to us when you:

Create an account
Upload photos of your pets
Fill out forms or surveys
Communicate with us
Post content in our community features
Use interactive features of our Service

We may also automatically collect certain information about your device, including:

Device type and operating system
Unique device identifiers
IP address
Mobile network information
How you interact with our Service
Location information (with your permission)

2. How We Use Your Information

We use the information we collect to:

Provide, maintain, and improve our Service
Process and complete transactions
Send you technical notices, updates, and support messages
Respond to your comments, questions, and requests
Develop new products and services
Personalize your experience
Monitor and analyze trends, usage, and activities
Detect, investigate, and prevent fraudulent transactions and other illegal activities
Protect the rights and property of PetSnap and others

3. Sharing of Information

We may share the information we collect in various ways, including:

With vendors, consultants, and other service providers who need access to such information to carry out work on our behalf
In response to a request for information if we believe disclosure is in accordance with, or required by, any applicable law, regulation, or legal process
If we believe your actions are inconsistent with our user agreements or policies, or to protect the rights, property, and safety of PetSnap or others
In connection with, or during negotiations of, any merger, sale of company assets, financing, or acquisition of all or a portion of our business by another company
Between and among PetSnap and our current and future parents, affiliates, subsidiaries, and other companies under common control and ownership
With your consent or at your direction

We may also share aggregated or de-identified information, which cannot reasonably be used to identify you.

4. Data Retention

We store the information we collect about you for as long as is necessary for the purpose(s) for which we originally collected it. We may retain certain information for legitimate business purposes or as required by law.

5. Security

We take reasonable measures to help protect information about you from loss, theft, misuse and unauthorized access, disclosure, alteration and destruction. However, no internet or electronic transmission is ever fully secure or error-free.

6. Your Choices

You have several choices regarding the information we collect and how it's used:

Account Information: You may update, correct, or delete your account information at any time by logging into your account settings. You may also contact us to request deletion of your account.
Location Information: You can prevent us from collecting location information by changing the settings on your device, but this may limit your ability to use certain features of our Service.
Cookies: Most web browsers are set to accept cookies by default. You can usually choose to set your browser to remove or reject browser cookies.
Promotional Communications: You may opt out of receiving promotional emails from PetSnap by following the instructions in those emails. If you opt out, we may still send you non-promotional emails, such as those about your account or our ongoing business relations.

7. Children's Privacy

Our Service is not directed to children under 13, and we do not knowingly collect personal information from children under 13. If we learn we have collected personal information from a child under 13, we will delete that information as quickly as possible. If you believe a child under 13 has provided us with personal information, please contact us.

8. International Data Transfers

PetSnap is based in the United States and the information we collect is governed by U.S. law. If you are accessing the Service from outside the United States, please be aware that information collected through the Service may be transferred to, processed, stored, and used in the United States and other jurisdictions. Data protection laws in the U.S. may be different from those of your country of residence.

9. Changes to this Privacy Policy

We may change this Privacy Policy from time to time. If we make changes, we will notify you by revising the date at the top of the policy and, in some cases, we may provide you with additional notice (such as adding a statement to our website or sending you a notification). We encourage you to review the Privacy Policy whenever you access the Service to stay informed about our information practices and the ways you can help protect your privacy.

10. Contact Us

If you have any questions about this Privacy Policy, please contact us at privacy@petsnap.app.